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Professional experience

MANAGING DIRECTOR (CES GmbH) Germany 2004 - 2018

· Strategic planning · Social media strategy implementation · International sales co-ordination · Supervision of the sales and aftersales teams · Implementation of CRM systems · Planning and attendance at national and international exhibitions and events · Marketing planning and budgeting · Cost optimisation and management reviews · Recruitment of staff, performance management and employee appraisal · Liaison with bank, tax consultants and other partners, strategic bodies and organisations · Cash flow management

MANAGING DIRECTOR (FSH GmbH) Germany 2010 - 2016

· Strategic planning and direction setting · International sales co-ordination · Supervision of the sales and aftersales teams · Implementation of Salesforce CRM · Planning and attendance at national and international exhibitions and events · Marketing planning and budgeting · Cost optimisation and management reviews · Recruitment of staff, performance management and employee appraisal · Liaison with bank, tax consultants and other partners, strategic bodies and organisations · Cash flow management

DEPUTY MANAGING DIRECTOR (MAFO GMBH) Germany 2006 - 2009

n addition to the below mentioned responsibilities, the following additional management responsibilities were part of my role: · Supervision of the sales and aftersales teams · Liaison with bank and tax consultants · Cash flow management · Cost optimisation and management reviews · Recruitment of staff, performance management and employee appraisal · Setup of the organisations’ key processes

SALES & MARKETING MANAGER (MAFO GMBH) Germany 2002 - 2006

· Customer relationship management · Company and product presentations · Negotiations with suppliers, dealers and customers · Compiling supply, sales, dealer agreements and NDA’s · Setting up the sales processes and workflows · Creating proposal templates · Compiling sales materials (eg. adverts, brochures, datasheets, flyers, mailings, webpage) · Compiling sales proposals for potential clients and dealers · Following up proposals with customer and closing deals · Exhibiting at national events

AFTERSALES & SERVICE MANAGER (MAFO GmbH) Germany 1998 – 2002

Stakeholder management of customer, service managers and suppliers · Selection and implementation of Sage ERP & Accounting Software & REPV Service Management Software · Negotiations with suppliers, dealers and customers · Compiling proposals, orders, order confirmations and dealing with enquiries · Compiling service contracts & purchase agreements · Evaluating and managing spare part stocks · Spare parts and manpower management · Evaluation of machine history · Executing equipment deliveries